July 12 -14 2004 TCS Training Recap

This training session marked another successful educational experience for all that came.
Notable to this training, was the inclusion of live demonstrations of Ubiquity commissioning and Water-Loop scenarios. The training board allowed the attendees to see in real-time the sequencing for specific scenarios and the timing for changes. In addition to training on Ubiquity and Loop Control, other topics that were covered include:

• Overview of the TCS product line
• Controller Networking
• Controller Programming and Troubleshooting
• Revelation Pro configuration

The participants in this training were very enthusiastic about their experience. One student proclaimed, "The info was good, I feel confident that I can walk up and repair". Others highlighted the emphasis on user-friendliness, "Extremely user friendly - most control companies are overly sophisticated for most applications" and another said, "[the controls are] User friendly not seeming to shy away from the end-user." The statement that best summarizes our customer satisfaction goals at TCS was succinctly stated by one student, "Very impressed with System....excellent job."

Some of the attendees provided helpful feedback, such as one who mentioned that "another day of Ubiquity would be helpful - a lot of ground to cover in one day for all its inherent features". Other students requested "More hands on programming sessions" for future classes. We have taken the requests and will do everything to ensure that future classes are even better suited for the attendees needs.

Attendee Ratings on Training Topics (1=Worst 5=Best)

Topic ---- Avg. Rating
Applications ---- 4.25
Programming ---- 4.25
Revelation Professional ---- 4.38
Ubiquity ---- 4.75
Wiring ---- 4.63

Attendee Ratings on Training Accommodations (1=Worst 5=Best)

Accommodation ---- Avg. Rating
Accommodations ---- 4.43
Food / Entertainment ---- 4.88
Location of Seminar ---- 4.63

TCS Training Class of July 2004
If you are interested in finding out about any upcoming training, refer to our calendar section or contact your TCS account manager.