February 16 - 18 2004 TCS Training Recap

This session's training class was a well attended, overwhelming success. Numerous participants from diverse industry backgrounds came together for a 2 1/2-day training seminar that covered all aspects of TCS hardware and software. Topics included:

• Overview of the TCS product line
• Controller Networking
• Controller Programming and Troubleshooting
• Ubiquity commissioning and programming
• Revelation Pro configuration

In general the feeling was the classes were well prepared and very informative. One attendee mentioned that TCS offers a, "...very simple product. When combined with Ubiquity, it seems to have many features." Other attendees were more unrestrained in there enthusiasm stating simply that the classes were, "Awesome!” One participant, new to the HVAC industry, responded to the question asking him if he had the confidence and knowledge to install controls now that he had attended by saying, "Yes, but since I am new to installing controls - I need practice soon before I forget what I learned." TCS has included with each class detailed instructions for everything covered, plus resources accessible online for future reference. Overall the consensus was that the seminars were helpful and that the TCS control line is simple to use and easy to install.

Steve Manthey the director of training mentioned, "This has to be one of the best groups of students that we've had at our training. Everyone was well-informed and brought questions and feedback to the classroom. We are always looking forward to ways that we can address ongoing concerns and new ways to improve our products." He continued, "We tailor each session to address the needs of the contractors, dealers, and technicians that are attending. I deem the class a success when I feel everyone leaves empowered with an understanding of how to use our products and knowing the broad applications for our product." One attendee summed Steve's feelings perfectly in his comments; "I was very impressed with the range of products and applications that your products cover."

One thing that will never be forgotten by everyone who attended was Steve's mishap in the lobby. Nobody had ever seen a lip grown so big in such a short amount of time.

Attendee Ratings on Training Topics (1=Worst 5=Best)

Topic	Avg. Rating
Applications	4.1
Programming	3.9
Revelation Professional	4.3
Ubiquity	4.4
Wiring	4.0

Attendee Ratings on Training Accommodations (1=Worst 5=Best)

Accommodation	Avg. Rating
Accommodations	4.1
Food / Entertainment	4.9
Location of Seminar	4.4

If you are interested in finding out about any upcoming training, refer to our calendar section or contact your TCS account manager.